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Every IT job.
One platform.

ServiceDesk, delivery and infrastructure in one quiet workspace — twelve modules built for repeat work.

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12 modules · one workspace

See it running

Real screens from across the platform — service desk, change, infrastructure and more.

app.opsiqo.net / dashboard

Open tickets

128

SLA met

98%

Incidents

3

Devices up

412

Ticket volume · 7 days

Recent activity

  • #4821 resolved
  • Sev-2 raised
  • Change approved
  • Agent online
OPSIQO ServiceDesk

Everything your team does, in one place

Twelve modules, grouped the way you actually work — sharing one dataset, one audit trail and one login.

A service desk that never drops the ball

Capture every request, route it to the right queue, and let SLA timers and severity rules drive the response. Recurring issues surface as problems automatically — so you fix causes, not symptoms.

TicketingIncidentsProblems

Change without the chaos

Roll out changes with risk scoring, approval gates and CAB links built in — then capture what you learned as knowledge articles the whole team reuses. Fewer surprises, faster resolutions.

ChangeKnowledgebase

See everything, prove anything

A live dashboard shows team workload, SLA health and open work at a glance. When the board asks for numbers, scheduled and on-demand reports export in a click — no spreadsheets, no guesswork.

DashboardsReporting

Deliver projects, track every asset

Plan delivery work on Gantt and Kanban boards wired to your service desk, while every device, licence and contract stays tracked from purchase to retirement. Nothing slips through the cracks.

ProjectsAsset management

Own your network, down to the IP

Map subnets, VLANs, VRFs, NAT and BGP peers in structured records instead of scattered spreadsheets. Know what's allocated, what's free and what's connected — before the next outage finds out for you.

IP address management

Manage every endpoint, remotely

A lightweight agent gives you live device visibility and remote sessions, while policies and packages roll out to whole fleets with deployment status you can watch. Hands-on support, hands-off effort.

RMM enablementPolicy deployment
All twelve modules, one AIO plan — no add-on tax.

Built for controlled growth

From co-managed support to a fully outsourced IT department — backed by SLAs, governance and AI-driven automation.

Managed IT, on your terms

Plug in remote and on-site engineers as an extension of your team — or hand us the lot. With ITaaS you outsource your entire IT department and pay for outcomes, not headcount.

Remote & in-houseITaaS

Guaranteed hours, governed risk

Lock in SLA-managed support hours so the right help is always covered, and let managed GRC keep policy, risk and compliance audit-ready year round — no scramble before review season.

SLA managed hoursManaged GRC

AI-driven automation that never sleeps

Let automation triage tickets, trigger SLA escalations and clear routine work the moment it lands. Your team focuses on the judgement calls while the busywork runs itself.

AI automationWorkflow triggers

Audit-ready and onboarded in minutes

Every action is logged with actor, timestamp and context for full audit trails, while seeded defaults and guided configuration get new teams productive from day one — no lengthy implementation project.

Audit logsGuided onboarding

All-in-One ServiceDesk, No Add-Ons.

Simple, transparent pricing. Pay for what your team uses.

OPSIQO ServiceDeskAIO
Launch offer
R499R249/mo

AI billed separately · *Limited offer, T&Cs apply

  • Dashboards
  • Ticket Management
  • Incident Management
  • Problem Management
  • Change Management
  • Knowledgebase
  • Reporting
  • Project Management
  • Asset Management
  • IP Address Management
  • RMM Enablement
  • Policy Deployment
OPSIQO ServiceDesk EnterpriseEnterprise
Custom

Tailored to your environment

  • Everything in AIO
  • SLA managed hours
  • Managed GRC
  • Remote & in-house managed IT
  • ITaaS — full IT outsourcing
  • AI-driven automation
  • Advisory sessions
  • Priority enablement

Plan the right rollout path.

Tell us what you want to improve. We'll map the right ServiceDesk, managed service, and governance path for your environment.

support@opsiqo.net