Real screens from across the platform — service desk, change, infrastructure and more.
app.opsiqo.net / dashboard
Open tickets
128
SLA met
98%
Incidents
3
Devices up
412
Ticket volume · 7 days
Recent activity
#4821 resolved
Sev-2 raised
Change approved
Agent online
Everything your team does, in one place
Twelve modules, grouped the way you actually work — sharing one dataset, one audit trail and one login.
A service desk that never drops the ball
Capture every request, route it to the right queue, and let SLA timers and severity rules drive the response. Recurring issues surface as problems automatically — so you fix causes, not symptoms.
TicketingIncidentsProblems
Change without the chaos
Roll out changes with risk scoring, approval gates and CAB links built in — then capture what you learned as knowledge articles the whole team reuses. Fewer surprises, faster resolutions.
ChangeKnowledgebase
See everything, prove anything
A live dashboard shows team workload, SLA health and open work at a glance. When the board asks for numbers, scheduled and on-demand reports export in a click — no spreadsheets, no guesswork.
DashboardsReporting
Deliver projects, track every asset
Plan delivery work on Gantt and Kanban boards wired to your service desk, while every device, licence and contract stays tracked from purchase to retirement. Nothing slips through the cracks.
ProjectsAsset management
Own your network, down to the IP
Map subnets, VLANs, VRFs, NAT and BGP peers in structured records instead of scattered spreadsheets. Know what's allocated, what's free and what's connected — before the next outage finds out for you.
IP address management
Manage every endpoint, remotely
A lightweight agent gives you live device visibility and remote sessions, while policies and packages roll out to whole fleets with deployment status you can watch. Hands-on support, hands-off effort.
RMM enablementPolicy deployment
All twelve modules, one AIO plan — no add-on tax.
Built for controlled growth
From co-managed support to a fully outsourced IT department — backed by SLAs, governance and AI-driven automation.
Managed IT, on your terms
Plug in remote and on-site engineers as an extension of your team — or hand us the lot. With ITaaS you outsource your entire IT department and pay for outcomes, not headcount.
Remote & in-houseITaaS
Guaranteed hours, governed risk
Lock in SLA-managed support hours so the right help is always covered, and let managed GRC keep policy, risk and compliance audit-ready year round — no scramble before review season.
SLA managed hoursManaged GRC
AI-driven automation that never sleeps
Let automation triage tickets, trigger SLA escalations and clear routine work the moment it lands. Your team focuses on the judgement calls while the busywork runs itself.
AI automationWorkflow triggers
Audit-ready and onboarded in minutes
Every action is logged with actor, timestamp and context for full audit trails, while seeded defaults and guided configuration get new teams productive from day one — no lengthy implementation project.
Audit logsGuided onboarding
All-in-One ServiceDesk, No Add-Ons.
Simple, transparent pricing. Pay for what your team uses.
AIO
Launch offer
R499R249/mo
AI billed separately · *Limited offer, T&Cs apply
Dashboards
Ticket Management
Incident Management
Problem Management
Change Management
Knowledgebase
Reporting
Project Management
Asset Management
IP Address Management
RMM Enablement
Policy Deployment
Enterprise
Custom
Tailored to your environment
Everything in AIO
SLA managed hours
Managed GRC
Remote & in-house managed IT
ITaaS — full IT outsourcing
AI-driven automation
Advisory sessions
Priority enablement
Plan the right rollout path.
Tell us what you want to improve. We'll map the right ServiceDesk, managed service, and governance path for your environment.